Manual
Read more about how Fietsknoop works.
Also watch our instruction videos in Dutch
- Change password in app
Forgotten your password? Annoying.
Go to 'Account' and click the 'Password forgotten' button.
On the new 'Password' screen, enter your email address.
You will receive a pin code via e-mail.
Enter this pin code on the same 'Password' screen. The screen will show the place for the pin code, your new password and the confirmation of your new password.
Good luck!
- Change email address
Open your account page in the app.
Click the blue Profile button.
Click Change email address.
Enter the new email address and your password. Click Save.
NB: Have you changed your email address but are unable to log in to your account?
Often a phone or PC automatically fills in previously used data, e.g. the old email address. Remove this, and type in the new email address yourself.
- Change email address on the website
Log in to the website via the green button 'Inloggen', at the top right of the website, or via this link.
You will be directed to your own dashboard page. Here, click the blue Profile button, at the top right.
Change your email address here and save.
NB: Have you changed your email address but can't log in to your account?
Often a phone or PC automatically fills in previously used data, for example the old email address. Delete this data and enter the new e-mail address yourself.
- Change starting point of the route
Changing the starting point of a route is easy with a Fietsknoop[+]Plus account.
NB: changing a starting point can only be done for a closed round trip and for a private route!
App:
Open the relevant route in 'Routes'.
Click on the overlay screen and then click on the multiple-choice menu at the top right.
Choose 'Starting point'.
Click the appropriate node in the list and confirm with 'ok'.
Website:
Log in to the website. On your personal page, choose the blue 'Routes' button. Select the relevant route in your list and open it.
To the right of the map, you will see green buttons. Choose 'Startpunt' (= Starting point). In the node list, click on the correct new start node.
- Activity: hiking or biking
An imported gpx track is saved as an Activity for biking by default. This can be quickly changed to hiking if the gpx track is a hiking route.
App:
open the appropriate route in Activities and click on the notes icon.
Below the title is the option to indicate whether it is a bike route or a hiking route. Make a choice and click 'save'.
Website:
Open the appropriate route from the 'Activities' list. Click on 'gegevens wijzigen'(= change data). In the overlay screen, you can indicate whether it is a bike route or a walking route. Make a choice and click on 'opslaan' (= save).
