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Manual
Read more about how Fietsknoop works.
Also watch our instruction videos in Dutch
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- Technical
- Planner not visible
Reload the map by clicking on the three white dots at the top right of the green bar, then choose the Reload map option.
If this does not work, delete the app from your device and download it again with a good internet connection.
Also check 'Settings'. Is the option 'Route with map view' perhaps off? Turn this on, and the map will be visible.
- Other
- Reload map
Sometimes it appears that you are somewhere where internet coverage is poor or even absent. This affects the display of the map: due to the disruption of the connection with the Fietsknoop server, no map can be displayed temporarily. You have a grey area on your phone!
Quickly reload the map by clicking on the + or - sign.
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